Terms of Service

Last updated: 15/10/2025

This website is operated by HerFuel, a trading name of JRETAIL ENTERPRISES LTD. Throughout the site, the terms “we,” “us,” and “our” refer to HerFuel.
HerFuel provides this website, including all information, tools, and services available on this site, to you (the user), conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use our services.

We reserve the right to update or change these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website after changes constitutes acceptance of the new Terms.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms:

  • You confirm you are at least the age of majority in your country of residence, or you have given consent for any minor dependents to use this site.

  • You agree not to use our products for any unlawful or unauthorized purpose, and not to violate any laws in your jurisdiction.

  • You must not transmit viruses, malware, or harmful code.

A breach of these Terms will result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time, for any reason, consistent with applicable law.

You understand that certain data (excluding credit card details) may be transferred unencrypted across networks. Credit card data is always encrypted during transfer.

You agree not to reproduce, sell, or exploit any portion of the Service or website without express written permission from us.

Section headings are provided for convenience and do not limit or affect these Terms.

3. Accuracy, Completeness, and Timeliness of Information

We strive to ensure that all information on our website is accurate and up to date, but we do not guarantee that it is error-free.
The content on this site is provided for general informational purposes only. You should not rely solely on it for decision-making without consulting additional sources.

We may modify content on our site at any time without notice.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.
We are not liable for any modification, price change, suspension, or discontinuation of the Service.

5. Products or Services

Some products may be available exclusively online through our website and are subject to availability.

We make every effort to display our products accurately, but we cannot guarantee exact color representation due to monitor variations.

We reserve the right to limit the sale of our products to any person, region, or jurisdiction, and to discontinue any product at any time.

All purchases are subject to our Refund & Returns Policy, available here (link to your returns policy page).

6. Billing and Account Information

We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel orders that appear to be placed by resellers or distributors.

You agree to provide accurate, current, and complete purchase and account information for all transactions and promptly update your account if details change.

7. Third-Party Links and Tools

Our site may contain links to third-party websites or tools. These are provided for convenience only.
We have no control over third-party content and are not responsible for any issues, damages, or losses arising from their use.

Use of third-party websites is at your own risk, and we recommend reviewing their respective terms and privacy policies.

8. User Comments, Feedback, and Submissions

If you submit comments, feedback, or suggestions, you grant us the right to use, edit, and distribute them without restriction.
You agree that your submissions will not violate any law, defame others, or infringe intellectual property rights.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited Uses

You are prohibited from using the site or its content to:

  • Violate any laws or regulations.

  • Infringe intellectual property rights.

  • Harass, abuse, or discriminate against others.

  • Upload harmful code or malware.

  • Collect personal information about others without consent.

  • Engage in fraudulent or misleading activities.

We reserve the right to terminate your access for prohibited activities.

11. Disclaimer of Warranties and Limitation of Liability

We do not guarantee uninterrupted, error-free, or secure access to our website.
All services and products are provided “as is” and “as available”, without any warranties, express or implied.

To the fullest extent permitted by law, HerFuel and Great Offers Limited shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Service or products.
This does not affect your statutory consumer rights.

12. Indemnification

You agree to indemnify and hold harmless HerFuel, JRETAIL ENTERPRISES LTD, its affiliates, employees, and agents from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the UK courts.

14. Changes to These Terms

We may update or replace these Terms from time to time by posting changes on this page.
You are encouraged to review this page regularly. Continued use of the website constitutes acceptance of any updates.

15. Contact Information

If you have any questions about these Terms, please contact us at:
support@tryherfuel.com

JRETAIL ENTERPRISES LTD, trading as HerFuel
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
Business Hours: Monday–Sunday, 9 am–5 pm (UK time)